Building airport collaboration model based on dynamic capability and environmental dynamism

Abstract

In the airport industry, improvement of services and added value can be achieved through collaboration, which means the relationship between service and business units at the airport and related stakeholders to establish a prevalent strategy, achieve a competitive edge, and give value to the company and passengers. This research discusses the airport collaboration about the airport management capabilities in adapting to environmental dynamism and dynamic capability factors. In this research, the analysis unit is airports in Indonesia, and management of airports as the observation unit. The samples were 50 airports in Indonesia. This research uses Partial Least Square for causality analysis. This research concludes that the dynamic capability of airport managers tends to contribute more to the success of collaborating at airports and is followed by the ability to adapt to ever-changing environmental conditions (environmental dynamism) contributing to an influence on airport collaboration. It was also found that the ever-changing environmental factors (environmental dynamism) also contribute to a direct influence on building dynamic capability.